After Sales Service
Since establishment, extensive experience has been accumulated and advanced QMS and professional after-sales service been built. Our High Tech Tools brand machineries are produced strictly under the requirement of ISO9001 and professional after-sales service well provided by our experienced and devoted after-sales staffs.
Warranty: one year warranty from the date of delivery (excluding quick-wear parts), free repairing service for non-artificial damages within guarantee period, also free service can be provided only with spare parts charged after warranty period expires.
Training: Technicians will be sent for installing and commissioning, after testing, free training will be provided till operation mastered and machine running normal.
Maintenance: Once faults occur out of no particular reason, technicians will be sent for repairing within 24 hours (48 hours for out-of-province) after receiving notice.
Parts: spare parts are available all the time for customers
Documents: relevant documents, operation instruction, parts description etc, will be provided after contract comes into effect.
Technical support: technical support and maintenance will be provided by professional technicians during machine usage
Our professional sales and after-sale services will give you the feeling of loyal friends.
We committed to you 100% after-services
You will be satisfied with our products and services
We will always be your most loyal friends